Shipping costs are calculated automatically at the checkout page when both the destination and delivery service are selected.

Please allow us to process your order within 1-2 days after the transaction. Most Orders in the United Kingdom could be delivered to most locations within 4 business days after the parcels left our warehouse.

Estimated International Shipping time:

◆ US, Canada: 7-10 working days

◆ Europe: 5-7 working days

◆ Asia, Australia: 7-9 working days

◆ Everywhere else: 14-30 working days

Due to the complexity of cross-border logistics and customs policy, there are two common situations that may cause your order delayed.

◆ If a single order contains a large quantity of nasal sprays (e.g., more than 10 units), customs clearance in the United States and France may take more than 5-7 working days.

If your parcel is held in customs for more than 10 working days, we recommend taking the following steps:

Contact Customs: Reach out directly to National Customs to inquire about the status of your shipment.

Check Your Email: Ensure that you have checked your email inbox for any notifications or documents from customs that may require your prompt attention.

◆ Some Nordic countries may experience slower customs processing (e.g., customs clearance in Norway may be delayed by 5-7 working days).

** If your order is experiencing a delay of more than one week, we are here to assist you. Please feel free to reach out to us at sales@birminghambiotech.co.uk for personalized assistance and additional information. **